About Toy
Connection
Click for our
Corporate information and contact page.
Coupons: Periodically we send email promotional coupons to members
of our mailing list. To join please enter your email address and name in
the left column, at the bottom of the page.
Products
What does Price/PKG mean?
This is the total price which includes all the items in the package.
For example when you see a price of $12.00 for a product that is sold as 12/PKG
this means that the package costs $12.00 for all 12 items or $1.00 per item in
the package.
Shipping
How long will it take
to receive my order?
Orders are shipped from our warehouse in Lawrence N.Y. Shipping
within the United States takes between 1 and 5 business days. See our
shipping map. If you order before 4PM EST your order will usually be
processed and shipped on the same day. Otherwise add 1 additional day for
processing.
How much will shipping cost?
Shipping costs depend on the dollar amount of your order. Click for our
shipping charges table, within the contiguous United States. For
Alaska, Hawaii and international orders please select the appropriate shipping
option during checkout. This will allow you to checkout with no shipping
charges. We will then prepare your order and provide a rate quote based on
the size and weight of your order. We will not charge your credit
card or ship your order until you approve our quote.
Do you ship outside the
United States?
Yes. Select the appropriate shipping option during checkout.
This will allow you to checkout with no shipping charges. We will contact you
with a shipping quote based on the size and weight of your order. We will
not charge your credit card or ship your order until you approve our quote.
There may be additional verification requirements for international credit cards. You will be
responsible for any customs or brokerage charges.
Payment
Which credit cards do you
accept?
We accept Visa, MasterCard and American Express cards. If the billing address
associated with the credit card is different that the ship to then please
provide both during checkout.
Do you accept purchase orders?
Yes, we accept purchase orders from organizations such as Schools, Medical offices
etc.
Please
fax or mail the purchase order on official stationery with an approved
purchase order number. Payment will be due within 30 days.
Do you accept
money orders or personal checks?
We accept money orders. Personal checks will result in a delay in shipping
your order, until your check clears.
Guarantee Policy and Returns Policy
All our products are fully guaranteed - no questions asked. A full refund,
except for shipping will be issued. Please include order information and
return items to us. Please note that due to health regulations candy can not be returned.
